Guidelines to Problem Solving and Decision Making
Rational Versus Organic Approach to Problem Solving and Decision Making
General Guidelines to Problem Solving and Decision Making
Various Methods and Tools for Problem Solving and Decision Making
General Resources for Problem Solving and Decision Making
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Some problems and decisions are very challenging,
and require a lot of thought, emotion, and research. The steps of this guide are designed to help you make good decisions
The recent transition to the information age has focused attention on the processes of problem solving and decision making and their improvement (e.g., Nickerson, Perkins, & Smith, 1985; Stice, 1987; Whimbey & Lochhead, 1982). In fact, Gagne (1974, 1984) considers the strategies used in these processes to be a primary outcome of modern education. Although there is increasing agreement regarding the prescriptive steps to be used in problem solving, there is less consensus on specific techniques to be employed at each step in the problem-solving/decision-making process.
One conclusion that may be drawn from these investigations is that individual differences in problem solving and decision making must be considered to adequately understand the dynamics of these processes (Stice, 1987). Attention must be paid to both the problem-solving process and the specific techniques associated with important personal characteristics. That is, individuals and organizations must have a problem-solving process as well as specific techniques congruent with individual styles if they are to capitalize on these areas of current research.